Notation based on the Specified Commercial Transactions Act

The details based on the Act on Specified Commercial Transactions are as follows:

SellerZEROONE PRODUCTS Ltd.
RepresentativeRep.President: Nobuyuki Sasajima
Address SALES OFFICE: 10-10 Minami-machi, Kishiwada-shi, Osaka, 596-0067, Japan
HEAD OFFICE: 3-2 Rinkai-cho, Kishiwada-shi, Osaka, 596-0013, Japan
Contact TEL: (JavaScript)
FAX: (JavaScript)
Email: (JavaScript)
*For details, please refer to the contact page.
Product NameFlexible Natural Wood Sheet、HIGGIE、VEGATWOOD、WOODUM
Payment Methods [Domestic (Japan)] Bank Transfer
[International] Bank Transfer
Delivery Time For advance payments, the product will be shipped within 3 business days after payment confirmation.
For cash on delivery, the product will be shipped within 3 business days after order confirmation.
Payment DeadlinePlease make payment within 10 business days from the date of the order confirmation email.
Additional Fees [Domestic (Japan)]
  1. Shipping Fees:
    • Hokkaido, Okinawa, Remote Islands: JPY 1,200 (Tax Included: JPY 1,320)
    • Other Areas: JPY 600 (Tax Included: JPY 660)
  2. Bank Transfer Fee:
    • If a bank transfer fee applies, the customer is responsible for the cost. Fees vary depending on the bank.
[International]
  1. Shipping Fees:
  2. Customs Duties, etc.:
    • Customs fees, import taxes, and other charges may apply depending on the country or region. If any such fees arise, the customer is responsible for payment upon delivery to the shipping carrier.
  3. Bank Transfer Fee:
    • If a bank transfer fee applies, the customer is responsible for the cost. Fees vary depending on the bank.
Order Method: [Domestic (Japan)]
Orders can be placed via email or the online shopping system on our website.
[International]
Orders can be placed via email through our website.
Shipping Method: [Domestic (Japan)]
Shipped via Yamato Transport's courier service.
[International]
Shipped via EMS (Express Mail Service).
Returns:Returns are accepted only for unused items within 8 days of delivery. The customer is responsible for return shipping costs.However, returns and exchanges are not accepted for used items, items without original packaging or cases, or items damaged or soiled by the customer.
Handling of
Defective Items:
If an item arrives damaged or defective, exchanges or returns are possible. Please contact us within 7 days of delivery.
Other Notes:Credit card payments and convenience store payments are not available.